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Impact Professional Services

Contract Management

Impact has the specialized knowledge and experience to help your organization leverage its infrastructure to ensure the best possible industry contracts. It is critical that organizations have a strategic plan to optimize their contracts and those contract’s commitments. Impact is experienced in contract enforceability and interpretation. We are committed to understanding your business and technical direction so that we can assist with your company's cost and performance requirements.



  • Critical cost component analysis
  • Streamlines management of multiple service contracts
  • Maximizes flexibility
  • Manage term dates: renewal, termination and renegotiations
  • Ensure Service Level Agreements are followed
  • Monitor commitment levels and thresholds
  • Impact offers comprehensive strategy review and negotiation for all your Telecommunication contracts

Optimization Analysis
Impact provides savings analysis recommendations that will result in ongoing cost reductions. Impact has a team of analysts dedicated to researching and identifying savings opportunities and helping clients optimize and realize savings in a timely manner. Impact's typical recommendations do not require physical changes to existing facilities, but rather implement discounts or more efficient billing arrangements already available to clients. If Impact is engaged to identify optimization savings initiatives, we will conduct a physical inspection of client sites. This will allow Impact to identify circuits/lines that are not being utilized or are cross connected to equipment that is not used. Removal of these circuits/lines creates immediate monthly savings.


Software and Tools

Impact has developed a financial management software application specifically designed to help manage invoice processing. ImpactCMS 4.2 ensures that invoices are processed timely, efficiently and linked to our client’s proper general ledger accounts. First time invoices or existing invoices not matching the established parameters are flagged and can then be managed by exception.  In addition to our software, Impact is well versed in the many software tools and ASP offerings available in the market today. Impact’s goal is to best understand what our client needs are and insure that they have what will work best for their management environment. This can include everything up to the complete outsourcing of invoice receipts and payments.  ImpactCSS is an inventory management tool is designed to keep track of services and telecommunication assets by location (commonly referred to as site sheets). 

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